#Purevpn price how to
When you first visit the member area, you will be presented material of interest describing what to download and how to configure your devices. Shortly after, you will receive an email with your account and VPN details. First you have to select the length you want to contract the services for, select how you will pay and issue the payment. The Process Signing UpĪn account is automatically created for you after purchasing a subscription. The whole process takes a few days, so if you are thinking on asking for a refund, do it as soon as you can (remember its 7-day validity). When it comes to requesting a cash back, they will first try to persuade you of sticking with their service, not only by providing technical support but also by offering discounts, but they will honor their word if your decision is final. Support is available all along, the PureVPN team is always ready to help you with whichever problems you experience (related to their service). Other contact alternatives are the ticket system, email communications and reaching them out through their social networks accounts. Support agents are nice and will respond to your prompts in almost no time, doing their best to sort your problem out. SupportĪn incredibly efficient live chat is available, which you won’t have trouble finding since it seems to follow you everywhere. The support team will also gladly point you in the right direction within their complete documentation, through the live chat. Support material has been carefully organized and compiled in an extensive and informative knowledge base. The pictures used to identify support agents are also generic photos taken from some internet database. For example, it is easy to verify that the “last sold” time is just a random number within some range by opening the pricing page in different tabs. The website is somewhat optimized, but there are aspects that still need to be improvedįalse data is shamelessly presented. Font sizes are adequate and easy to read and menus are placed appropriately. Their portal is nicely designed, with responsiveness in mind. To further enhance the system security and privacy, a NAT firewall service is offered for $1.99 per month (regardless of the billing periodicity). Account activity is notified to the registered email, so that the user can take any necessary actions if something unexpected happened.Ĭorporate users are given as well the chance to enable two-factor authentication as an extra layer of protection to their accounts. VPN credentials are sent as plain text via email, but the user is advised to change them as soon as he can. The only exception is the PPTP protocol which comes with a maximum of 128 bits. Their VPNs support AES encryption up-to 256 bits.
#Purevpn price verification
No identity verification is required under any circumstances and, conversely, anonymous payment methods are listed.īeing based in Hong Kong might turn out to be an issue in the future, especially if the Chinese government in the Mainland were to intensify its presence in the island. Some minimal personal data is also retrieved and used to enhance the user experience. However, for statistical and performance purposes they track connection activity and bandwidth usage. The PureVPN team respects the privacy of their users and does not keep any activity logs. Not sure if PureVPN will work on your device? no problem, just check! Privacy
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